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Customer Support

How can we help?

Questions about FITBRO products, your order, delivery or payment? Connect with our customer-support team for reliable and timely assistance.

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Support location 45, Vinayak Vihar Jaipur, Rajasthan, India
Support hours 9:00 AM – 7:00 PM Open daily
Support Categories

Customer-support solutions

Select the appropriate communication channel and include all relevant information so our team can resolve your concern efficiently.

Product information

Get assistance with product details, ingredients and usage information.

Order status

Check order confirmation, processing, dispatch and delivery updates.

Shipping support

Report delivery delays, address-related concerns or courier issues.

Payment assistance

Get support for failed, duplicated or pending payment transactions.

Product issue

Report a damaged, expired, tampered, missing or incorrect product.

Business enquiries

Contact us regarding bulk orders, partnerships and commercial enquiries.

Send us your concern

Mention your order number, registered phone number, product name and a clear description of the issue.

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Company Information

Goldenroot Private Limited

Operator of the FITBRO online store.

Registered office

40, Raj Aangan Enclave,
Kho Nagoriyan, Goner Road,
Goner, Jaipur – 303905,
Rajasthan, India

Corporate Identity Number

U86900RJ2026PTC111073